Support & Customer Care

Contact Us

Have questions about an educational book, digital download, license key, or custom integration? Our team is here to assist you.

Email Support

For order inquiries, digital file downloads, and licensing assistance.

Response time: Within 12 to 24 business hours.

Operating Hours

Standard customer service and engineering desk operational schedule.

Monday – Saturday: 10:00 AM – 7:00 PM IST

Sunday: Automated digital fulfillment active 24/7

Instant automated delivery remains active 24/7/365.

Business Entity & Trade Name

Official entity details for payment processing and consumer protection.

Legal Entity / Proprietor: Praveen Ojha

Brand & Trade Name: iLabs / PortSync

Location: Varanasi, Uttar Pradesh, India

Grievance & Escalation Officer

In compliance with Consumer Protection (E-Commerce) Rules and RBI directives.

Officer Name: Praveen Ojha

Designation: Platform Director / Nodal Officer

Grievance Email: inductiongames.vns@gmail.com

Looking for Quick Self-Service?

If you need to retrieve an earlier book download or manage a software license, try these instant automated portals:

© 2026 Induction Games. All rights reserved.